Points of Culture Statement
I am focused on quality because that is what my clients and teammates are entrusting me with. I have employment because of the quality and care I place into what I do. It is a core legacy of my company, and I am committed to furthering that legacy in the way that I work.
I always speak the truth. I make good on my promises and commitments; I usually over-deliver. I only make agreements with myself and others that I am willing to honor and intend to keep. I immediately communicate unexpected threats to the success of any agreement at the first opportunity, aggressively pursue and engage appropriate mitigations, and diligently work to resolve any resulting failures and to recover from any missed expectations.
I am committed to excellence for my customers, my company, and my career. I pursue excellence to the best of my ability and am never afraid or ashamed to ask for help. A commitment to excellence is always seeking the advice of a coach, a mentor, or a teacher.
Everything speaks when it comes to professionalism. I am committed to professionalism in my behavior, in my attire, in the way that I keep my work and office space or company vehicle organized, and how I communicate with clients and teammates.
I am committed to respect our customers, our team, our suppliers, and all those we interact with at BAS. Our company culture is built around trust, passion, and an open mindset. I am confident that the more I listen to and understand different perspectives, the more effective I become for mutual success.
I am truly responsible for my actions and outcomes and own everything that takes place in my work and life. I am accountable for my results, and I know that for things to change, first I must change.
I speak positively of my fellow team members, my clients, and my company in both public and private environments. I speak with good purpose, using empowering and positive conversation. I never use or listen to sarcasm or gossip. I acknowledge what is being said as true for the speaker at that moment, and I take responsibility for responses to my communication. I greet people and bid them farewell using their name. I always apologize for any upsets first and then look for a solution. I do NOT continuously admire problems or failures but instead discuss solutions and adjustments for future success. I only discuss concerns in private with the person involved.
I am a self-starter. I am able to think outside of the box and find quick and clever ways to overcome difficulties. I am unafraid to seek help or ask for a second opinion.
I am a team player and team leader. I do whatever it takes to stay unified and achieve team goals. I focus on cooperation and always come to a resolution, not a compromise. I am flexible in my work and able to change if what I’m doing is not working. I ask for help when I need it, and I am compassionate to others who ask me.
I am grateful, and I demonstrate gratitude each day in my actions and words. I celebrate ideas and praise those who try, even if they don’t get the intended results. I am grateful for all that I have been blessed with and the remarkable team of people that have been assembled around me.
I have a balanced approach to life, remembering that the spiritual, social, physical, and family aspects are just as important as the business and intellectual aspects. I complete my work and my most important tasks first, so that I can have quality time to myself, to spend with my family, and to renew.
I am committed to utilizing systems. Systems create the efficiency that drives higher returns on my investment and improves the ability for others to learn. I am here as much for the value of my solution-oriented thoughts as the resolve of my physical actions. When I have a great idea, developing, presenting, and documenting it (if adopted) is a critical step in my company’s success.
I understand and work with a win-win philosophy. It is important to win at what I am doing, but it is vital to ensure that a win is a win for those with whom I coordinate, advise, and support as clients or stakeholders. A win should not be at the expense of another.